At Modern Gents Trading Co, we offer a 100% Satisfaction Guarantee on every product we sell. 😎💍
What exactly does that mean you might ask?
Rest assured. You're in good hands! If for any reason you are not satisfied with your purchase, we will make things right. We promise!
Read our full policies below 👇
Ordered the wrong size or want to change the style you ordered? That's no problem! You have 60 days to exchange your ring after you receive your order.*
We have a 30 day, no-questions asked return policy from when you receive your order.*
If your item arrived damaged, please send us an email ASAP with a picture at firstname.lastname@example.org and we will assist you.
*Please note that rings sent back for returns or exchanges that have been used, worn or are not in new condition may be subject to a 15% re-stocking fee.
Need to return or exchange your ring or need more information? Visit our returns center.
We offer a Lifetime Warranty on all of our products. If you have any issues with our products, we will either repair or replace it for a new one.
Here’s the fine print:
If you experience issues with your ring within the first 30 days of receiving it, we will repair or replace it one time free of charge*.
If you experience issues with your ring after the first 30 days of receiving it, we will repair or replace it*. All we ask is that you cover a $14.95 shipping and handling fee ($24.95 for Canada) per item. This fee will cover shipping and hanlding both ways.
*Please note that this warranty only covers manufacturing defects and does not cover abuse, neglect or modifications done to your ring.
For warranty claims, please send us an email at email@example.com with the following:
- A photo of the damaged ring
- Your order number or the email used to place the original order
Once we receive your email, our support team will provide you with instructions on the process.