Heads-up: As of August 29, 2025, the U.S. has ended its long-standing “de minimis” duty exemption—that previously allowed low-value imports (under USD 800) to enter duty-free. From now on, even small packages may be subject to import duties or flat-rate fees, depending on the carrier and customs processes.
We understand this shift may impact your return shipping costs, which are determined by the carrier you choose and are unfortunately beyond our control. For the best rates, we recommend comparing services from FedEx, UPS, and other providers.
If you have any questions, please reach out to our team at hello@modgents.com
Follow these steps! ✨
1. Pack all the returned items, along with our refund/exchange form (make sure to fill it out).
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You can download the form here.
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Please ship the items back in a padded envelope. To make things easy, you can use the padded envelope the items arrived in. Do not send items in a standard letter envelope*
Please pack each ring in the individual baggies that you received them in to avoid scratches and damage while in transit (for ladies ring sets, pack the engagement ring and wedding band in separate baggies).
2. Take your package to your preferred courier to ship it back to us. We recommend choosing a tracked service so you’ll have visibility on your return.
We are not responsible for packages that are sent back without a tracking number.
Mail the package to:
Modern Gents Trading Co.
3195 Red Hill Avenue
Suite C
Costa Mesa, CA 92626
3. Once we receive your items, we will process your refund / exchange within 2 - 4 business days.
WARNING: Do not send rings back with just a stamp. Your return will NOT be trackable. We are NOT responsible for lost packages that are not trackable.
*Please note that shipping & duty taxes/fees are not refundable.