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Warranty Claims


We offer a Lifetime Warranty on all of our products.
 If you have any issues with your item, we will either repair or replace it for a new one.

Here’s the fine print: 

If you experience issues with your ring within the first 30 days of receiving it, we will replace it one time free of charge*.

If you experience issues with your ring after the first 30 days of receiving it, we will replace it*. All we ask is that you send the damaged items back, and cover the warranty processing fee:

$14.95 ($24.95 USD for Canada) per item under $100
$24.95 ($34.95 USD for Canada) per item under $200


The warranty processing fee covers our inspection/repair costs, handling, and includes the return shipping to you. If you are in Canada, this fee also covers duties.

*Please note that this warranty only covers manufacturing defects and does not cover abuse, neglect or modifications done to your ring.

 

Submit a Warranty Claim 

For warranty claims, please send us an email at hello@modgents.com with the following:

- A photo of the damaged item.

- Your name, order number and the email used to place the original order.

Once we receive your email, our support team will provide you with instructions on the process.

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